Refund policy
Your satisfaction is important to us.
Returns
You may request a return within 30 days of receiving your order.
Returned items must be:
- Unused
- In original packaging
- In resalable condition
Non-Returnable Items
The following items cannot be returned:
- Personalized products
- Used pet products
- Opened consumables
- Gift cards
Refunds
Once your return is received and inspected, we'll notify you regarding approval.
Approved refunds will be issued to your original payment method within 5–10 business days.